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Chris immediately responded to my phone. He gave me a detailed quote and a fair price. Exterminator came, went to work. Killed the infestation and finished up. A1 job by professional team. Good price, excellent work, no more issues. Highly recommend them.
Just moved into new home to find our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 for a home up to 2,500 sq ft., and since our regular exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and has been in line with my regular service provider. They sent a technician the next day named Carlos. He charged my partner $485. Our home is 988 sq. ft. and sits on a postage stamp size land with a deck and no lawn. My partner having no thought that he was being charged an outrageous price and believed I had agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! FurthermoreI found that Carlos had sprayed insecticide all around our mattress, including on the edge of the linens and on the top of underbid storage bins, requiring me to clean, launder and mop our floors multiple occasions. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering since that was done with the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You should have done your homework. If that's what Carlos charged you, that is the price. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know he wanted me to be a happy client. Later, I explained that his service supplier piled all around my bed, and also the items underneath my mattress, billed me an outrageous price and that they were running a promotion for servicing a house/yard much larger than mine to get $135, he provided me service for 1/2 of what I had been billed ($485), but would not honor the promotion.
I think Tim felt good about his offer. I obviously didn't, and remain an unhappy client. I told Tim if my employees treated people and supplied service how Stanley had done, I'd have given away my services for free and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about how I had been treated all day and wanted to honor the promotion price for $135. It is truly kind of Tim to reconsider. I hope Stanley invests in training its employees on customer support and being good citizens.
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Kanika assessed for Pest control services 28th Nov, 2018 Great company , they do it quite nicely and with patience. We can see huge difference with cockroaches etc once we got pest control done . I would surely recommend new sai pest control to everyone. Cheers guys! Good job! Sam reviewed for Pest control services 22nd Nov, 2018 I've got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, link they've responded immediately and have completed the job in about 2 hours, and they have used chemical spray and also have billed me RS.2200 for the same, the service given by these had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were protected by spraying on the sand pad with organochlorine substances. However, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides which have replaced organochlorines are now accessible but may not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to houses has not been accurately determined, however both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the probability of serious structural damage. The Building Code of Australia requires the structural components of every new building has to be protected from termite attack.